Welcome to RoadMode (https://roadmodeindia.com/).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. Your privacy is important to us, and we are committed to handling your data responsibly and transparently.
1. Information We Collect
When you interact with our website, especially through the contact or service request forms, we may collect the following personal information:
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Full Name – to identify and address you.
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Phone Number – so we can contact you regarding your inquiry or service booking.
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City – to understand your location for service availability and area-specific handling.
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Message or Service Request Details – any information you submit through the form to describe your service needs.
We only collect this information when you voluntarily fill out and submit the form. We do not collect any financial, account, or sensitive personal information via our website.
2. How We Use Your Information
The personal information you provide is used strictly for the following purposes:
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To respond to your queries or messages submitted via our website form.
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To contact you regarding bike service appointments, confirmations, and updates.
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To provide relevant information related to our bike service plans and offerings.
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To manage your service request in an efficient and timely manner.
We do not use your information for marketing, advertising, or promotional campaigns.
3. Data Sharing & Disclosure
We respect your privacy.
We do not sell, share, rent, or disclose your personal information to any third party.
Your information is only accessed internally by our service team for the purpose of contacting you and providing the requested services.
4. Data Retention
We retain your personal information for as long as it is necessary to:
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Respond to your inquiry
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Manage your service booking
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Keep minimal records for internal accountability
As of now, we do not provide a login or user dashboard for you to view, update, or delete your submitted data. However, if you wish to request deletion or have concerns about your data, you can contact us at the details provided in Section 8.
5. Cookies and Tracking Technologies
We do not use cookies, analytics tools, or any third-party tracking technologies on our website.
This means we do not track your browsing behavior, location, or device data while you visit our website.
6. Service Plan & Refund Policy
We offer bike service plans to provide better value and regular maintenance for our customers.
Please note the following:
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All purchased plans are non-refundable.
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Once a service plan is confirmed and payment is made, no cancellation or refund will be provided.
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We advise customers to carefully review the plan details, pricing, and service terms before making a purchase.
If you have any questions about the plan before buying, feel free to reach out using the contact form.
7. Data Security
Although we do not store sensitive data like passwords or payment details, we take reasonable steps to ensure your submitted information is kept secure and not misused. Our site uses standard security protocols to protect form submissions.
8. Your Rights & Contact Information
While we don’t currently offer automated tools for data access or deletion, you can contact us if you:
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Want to know what personal data we have stored about you.
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Want us to delete your personal information from our records.
Contact us at:
📧 Email: roadmode01@gmail.com
📞 Phone:+91 97244 19555
📍 Address: 31, Govindaji Banglows, Main Road, Sarthana Jakatnaka, Varachha, Surat – 395006
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect legal changes, improvements, or new services. Any changes will be posted on this page with a new effective date.
We recommend reviewing this page occasionally to stay informed about how we handle your personal information.
